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FAQ — Brand Prodigy
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Brand Prodigy
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Brand Prodigy
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FAQ
Frequently Asked Questions
How long does shipping take?
Standard shipping takes 5-7 business days. Express shipping is available for 2-3 day delivery. You'll receive a tracking number once your order ships.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Contact our support team to initiate a return.
Do you ship internationally?
Yes, we ship worldwide! International orders typically take 7-14 business days. Please note that customs fees may apply depending on your country.
How can I track my order?
Once your order ships, you'll receive an email with a tracking number. You can use this number to track your package on the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All payments are processed securely.
How do I contact customer support?
You can reach us through our Contact page. Our team typically responds within 24 hours during business days.